Order Status API (Strongly Recommended) - TrustDecision Docs
Order Status API (Strongly Recommended)
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The Order Status API is a crucial functionality of the TD system aimed at ensuring the accuracy and timeliness of retrieving order information.
Through the Order Status API, we are able to accurately identify more cunning fraudsters who cleverly use normal identities and behaviors to evade detection at critical business checkpoints, thereby deceiving the system. Relying solely on individual business behaviors often proves difficult in revealing the true intentions of fraudsters.
Additionally, the application of the Order Status API enhances our ability to accurately identify occasional abnormal behaviors of legitimate users, thus reducing false positive rates and improving order conversion rates. We perform seamless data reporting on users at regular business checkpoints and make decisions at critical business checkpoints. This design helps minimize user interference and enhances user experience.
Through the Order Status API, we ensure that the TD system consistently receives the latest order information, thereby enhancing system security and reliability.
A complete request parameter typically consists of two parts:
Basic Parameter: These fields contain fundamental information related to the request itself, aiming to ensure the validity and security of the request.
Event Parameter: These fields are related to the order status, such as order_payment, order_ship, and other events. Through these fields, we can pass data related to specific events, such as payment information, shipment details, and so on.
By combining the basic fields and event fields, a complete set of request parameters is formed. This design allows us to effectively transmit and process event data related to the account status, ensuring the accuracy and security of account information.
Basic Parameter
Parameter
Type
Description
Required/Optional
Notes
channel
String
Channel Identifier
required
assigned by TD
session_id
String
Session ID
required
The session ID is a unique identifier assigned by the website server to a specific user during the visit, which is usually stored in the form of a cookie, form parameter, or URL
account_id
String
Account ID
conditionally required: required when account registration/creation is finished
not required when the account doesn't exist
event_time
String
The Actual Time of the Event
required
ISO 8601, format YYYY-MM-DDTHH:mm:ss.sssZ, example: 2021-10-12T14:20:50.521+07:00
Our API design restricts each request to only involve data related to a single event. This means that you cannot simultaneously initiate multiple different event data requests, such as order_ship and order_confirm.
To ensure data accuracy and system reliability, we recommend that you send separate requests for each event, considering the independence of each event. By handling each event separately, we can better manage and track the data processing process, avoiding confusion and conflicts.
Adhering to this rule will help improve system performance and reliability, ensuring that each event is correctly processed. If you need to handle multiple different events simultaneously, we suggest sending separate requests for each event to ensure data integrity and consistency.
